We are looking for dependable leaders who are excited by the prospect of helping develop and lead our Member Engagement staff. This position will serve on an engaging and dynamic team, playing a key role in ensuring that the daily operations of the member engagement department are running smoothly, overseeing the hiring, training, and scheduling of the member engagement team of staff and volunteers and assist in leading staff meetings. Support staff in building strong relationships with members; and connect members with programs and activities that will help them achieve their goals.
The anticipated schedule for this position will be evening shifts from Wednesday through Sunday. Schedule flexibility is required for shift coverage and meetings.
Who are you?
If you're the right candidate for the job, you love working with and mentoring new staff and are excited to spend your time impacting the lives of people in the community. You are a solid critical and creative thinker who has an aptitude for systems and thrives on creating strong relationships. You can strike a balance between completing administrative tasks and helping others to learn and succeed. You have the ability to oversee day-to-day operations of a dynamic work environment with the ultimate focus of providing a positive experience for those that you serve. You are equally as comfortable building personal connections as you are navigating online systems and have the skills to troubleshoot and problem solve issues while still maintaining excellent customer service.
You should have:
Two or more years staff supervision experience required.
You'll be a great fit for the Seattle Y if you:
At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities and also enjoy the benefit of a YMCA membership.
The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana.