We are looking for a customer service rock star to join our small, tight-knit Y family! The shift will always be a 4 weekdays from 9:30a-2:30pm and a Saturday shift from 9am-5:30pm.
At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility.
At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace, and beyond.
Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. As an employee you also recieve a YMCA membership. Excelent benefit package includes, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible.
We have an awesome opportunity for the critical position of Member Engagement Representative. In this role, you will provide our members exceptional customer service, developing strong and supportive relationships that provide motivation and guidance focused on the specific needs of each member. You will play an important role in connecting members with programs and activities that will help them achieve their goals. You will also assist people in the membership and program enrollment process.
Who are you?
If you're the right candidate for the job, you love working with people. You can make people feel welcome and are curious about who they are and what they want to accomplish. You are as comfortable getting to know people as you are navigating online systems. You are able to learn new software systems, are detail oriented, and are able to shift gears from data entry to engaging with a member face to face. You step up and offer support at the first sign it's needed
You should be 16 years of age or older and have:
You'll be a great fit for the Seattle Y and the Member Engagement Team if you:
The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana.