YMCA of Greater Seattle

  • Seattle LINC Team Case Manager II

    Job Locations US-WA-Seattle
    Posted Date 2 months ago(11/9/2018 7:35 PM)
    Regular Full-Time
    # of Openings
    Accelerator YMCA - 2100 Building
    Young Adult Services (YAS)
    2100 24th Ave S
  • Overview

    This vacancy is a great opportunity to be a part of a team involved in providing inclusive, safe and caring environments, positive role models, creative activities and opportunities to serve the needs of others - all which are the essential building blocks for strong kids, strong families, and strong communities.

    OUR COMMITMENT TO EQUITY: The Y actively promotes a culture free from bias and injustice. We strive to achieve equal access, identify and resolve inequities and remove institutional barriers that limit the ability of all people to develop their full potential. The YMCA of Greater Seattle is committed to ensuring equity and justice.

    We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.



    Supports low-income youth and young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or other designated field. Develops strong collaborative community relationships and provides extensive information and referral services. Creates a welcoming and supportive environment at the YMCA.




    The Seattle LINC MDIT is as core component of the Office of Juvenile Justice and Delinquency Prevention (OJJDP) Comprehensive Gang Model (CGM). Facilitated by Center for Children & Youth Justice (CCYJ) on behalf of the City of Seattle & Seattle LINC Steering Committee, and in partnership with the Suburban King County Coordinating Council on Gangs (SKCCCG), Seattle LINC is composed of representatives from partner agencies including service providers, law enforcement, probation, employment, outreach and others as applicable. Seattle LINC works together to provide coordinated services and team based case management to the intervention target population, as well as identify additional prevention and intervention activities needed in the target community. Participation in Seattle LINC MDIT increases the effectiveness of service provision, reduces duplication of efforts, increases access to needed services and strengthens cross system collaboration. Seattle LINC process, goals and function adhere to the requirements of the OJJDP CGM, all of which are monitored by Seattle LINC Steering Committee. As required by the CGM, the Steering Committee governs all policy decisions regarding Seattle LINC MDIT function.

    In partnership with CCYJ, the YMCA will provide case management services dedicated specifically to this project. This person will carry an active case load of approximately 20 young people at any one point in time, and will provide follow up support to young people as needed. The YMCA distinguishes its case management services by our focus on building strong relationships, and frequently maintains relationships and support for young people even after officially exited from caseloads. Additional positions requirements as follow:

    • Provide Case Management services in accordance with standards and structure set forth by MDIT component of the OJJDP CGM
    • Receive referrals from the MDIT, and make referrals to other agencies consistent with MDIT goals and under the direction of MDIT
    • Engage clients who are not served by the MDIT to foster recruitment into MDIT services
    • Consistently communicate with the MDIT members and attend the weekly team meetings
    • Document case management service provision
    • Work collaboratively with each client and the MDIT to conduct needs assessments
    • Coordinate services appropriate to each individual client’s needs, goals and barriers and assist with separate service engagement processes, including but not limited to, client needs assessment, education entrance testing and employment placement
    • Collaborate with street outreach staff


    1. Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.
    2. Build strong relationships with Y program participants to effectively provide quality services.
    3. Develops individualized, strengths-based, youth-driven service plans.
    4. Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
    5. Researches best practices in field; creates and maintains specialized resource library.
    6. Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
    7. Teaches life skills, job readiness or other subject matter individually and/or in groups, often experientially.
    8. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
    9. Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
    10. Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
    11. May supervise volunteers, interns or national service members (AmeriCorps, etc.).
    12. May assist with program coordination or other activities related to job focus.
    13. Participates in YMCA annual fundraising campaign to engage community members in volunteerism and philanthropic support for the Y mission.


    1. Bachelor's degree in psychology, social work or related field or equivalent experience, Masters preferred.
    2. Minimum two years of experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
    3. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
    4. Strong youth engagement and relationship-building skills.
    5. Strong verbal and written communication skills.
    6. Basic computer skills and working knowledge of Microsoft Office.
    7. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
    8. Current state approved First Aid and CPR certification.*
    9. Current approved HIV blood borne pathogens training.*
    10. Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

    *       Within 30 days of employment or first available training.


    Competencies for success at the Y:

    • Values - Strengthens the Y's culture by demonstrating the values of the Y - honesty, caring, respect, and responsibility - in every aspect of work.
    • Inclusion - Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions.
    • Develop Self and Others - Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development.
    • Quality Results - Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism.
    • Change Capacity - Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y's mission.
    • Inspire Others - Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.

    Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. Competitive pay range and excellent benefit package includes YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible.


    The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana.


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