YMCA of Greater Seattle

  • Case Manager I, Resource Specialist

    Job Locations US-WA-Seattle
    Posted Date 4 days ago(10/11/2018 11:30 PM)
    Regular Full-Time
    # of Openings
    Accelerator YMCA - 2100 Building
    Young Adult Services (YAS)
    2100 24th Ave S
  • Overview

    Who we are...

    Accelerator YMCA branch of the YMCA of Greater Seattle is the holistic solution for young people who have experienced trauma. Accelerator Y has everything young people need to thrive. Young people have access to housing, employment & educational support, behavioral health services and family services all in one place. More than 50% of the youth and family participants in Accelerator YMCA programs are of color.  


    Job Summary

    Supports low-income youth and young adults who may have experience in foster care, homelessness, disconnection from school, juvenile justice and/or other systems in developing the skills to live independently. Provides specialized support to youth and young adults in education, job readiness/employment, housing, or other designated field. Develops strong collaborative community relationships and provides extensive information and referral services. Creates a welcoming and supportive environment at the YMCA.


    Locates affordable housing opportunities for participants in the City of Seattle Rapid-Rehousing for Young Adults Program. Provides guidance to Accelerator staff for housing i.e. identifying properties, mediating conflict, obtaining housing, retaining housing and housing classes


    OUR COMMITMENT TO EQUITY: The Y actively promotes a culture free from bias and injustice. We strive to achieve equal access, identify and resolve inequities and remove institutional barriers that limit the ability of all people to develop their full potential. The YMCA of Greater Seattle is committed to ensuring equity and justice.


    We understand that people gain skills through a variety of professional, personal, educational, and volunteer experiences. We encourage candidates to review the key responsibilities and qualifications below. If you believe you have the transferable skills necessary to fulfill the responsibilities of this role, we encourage you to apply.


    1. Provides specialized services to youth and young adults in education, employment/career development, housing, technology, or other designated field and supports them in achieving their goals.
    2. Build strong relationships with Y program participants to effectively provide quality services.
    3. Develops individualized, strengths-based, youth-driven service plans.
    4. Must understand contract/grant terms and conditions to ensure program outcome requirements are met and services rendered to young adults appropriately.
    5. Researches best practices in field; creates and maintains specialized resource library.
    6. Maintains clear, professional, timely participant contact notes, service plans, progress updates, outcomes, and other documentation in designated databases.
    7. Housing Quality Standards (HQS) inspections prior to each participant’s lease signing.   
    8. Teams effectively and collaboratively with YMCA staff and/or community partners to plan and facilitate activities, including visits to related resources in the community.
    9. Builds and maintains collaborative relationships with funding liaisons, other service providers, businesses and/or educational institutions as related to specialized services.
    10. Supports participant success in key domains such as safe and stable housing, permanent connections to supportive adults, education and employment, health and well-being, and life skills.
    11. The Housing Locator is available as a resource for landlord/tenant mediation, when necessary. Case Managers and RRHYA participants are also responsible for addressing any issues which may impact housing stability. All parties shall work together to prevent eviction, when possible.

    12. May assist with program coordination or other activities related to job focus.
    13. Housing Identification Case Managers shall submit a Housing Locator Referral Form via email to the RRHYA Housing Locator. The Housing Locator will respond to the Case within 48 business hours of receiving the application.


    1. Bachelor's degree in psychology, social work or related field or equivalent experience, Masters preferred.
    2. Minimum two years of experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
    3. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
    4. Strong youth engagement and relationship-building skills.
    5. Strong verbal and written communication skills.
    6. Basic computer skills and working knowledge of Microsoft Office.
    7. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
    8. Current state approved First Aid and CPR certification.*
    9. Current approved HIV blood borne pathogens training.*
    10. Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

    *       Within 30 days of employment or first available training.


    Competencies for success at the Y:

    • Values - Strengthens the Y's culture by demonstrating the values of the Y - honesty, caring, respect, and responsibility - in every aspect of work.
    • Inclusion - Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions.
    • Develop Self and Others - Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development.
    • Quality Results - Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism.
    • Change Capacity - Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y's mission.
    • Inspire Others - Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.

    Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. Competitive pay range and excellent benefit package includes YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible.


    The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace; all job offers are contingent on results of a background check and drug screening, including screening for marijuana.


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