YMCA of Greater Seattle

Business Analyst

Job Locations US-WA-Seattle
Posted Date 1 month ago(1/20/2018 4:53 PM)
Regular Full-Time
# of Openings
Association Office
909 4th Avenue
USD $47,663.59/Yr.
USD $65,537.44/Yr.


Who are we?

At the Seattle Y, we are an inclusive organization of men, women and children with a shared commitment to nurture the potential of youth, promote healthy living and foster social responsibility.


At the Y, strengthening community is our cause. We work side-by-side with our neighbors throughout King and south Snohomish counties to help kids and families thrive – and apply their positive behaviors and goals at home, school, the workplace and beyond.

  • 13 branches
  • 2 overnight camps
  • More than 200 program sites

Where you'll work:

Our Information Services (IS) team works in the heart of Downtown Seattle, in a historic building that has housed the YMCA since the 1930s.  Not only does our building house our Association Office (corporate headquarters), but it's also home to some of our unique social service programs AND a membership facility (access is a staff benefit - swim a few laps before work, take a yoga class at lunch, do some laps on the track before you go home, if you like!). 


If this sounds like an organization you'd like to work for, read on!


As the Business Analyst you will be responsible for partnering with users to document their business processes, analyze and document system functionality, analyze how well applications meet business needs, define key performance indicators (KPIs), and document business requirements. You will work with business users to improve their use of existing technology, or implement new technology that ensures defined KPIs and requirements are met. You will be the key player in developing improved processes and data standards making certain data is consistent and users can use the necessary systems effectively and efficiently to perform their jobs.


Who are you?

If you're the right candidate for this position, you are a dynamic and organized individual who has demonstrated ability to work independently and is able to manage competing priorities effectively. You take a proactive approach in engaging users to identify areas of improvement. You are able to work well with technical and non-technical users with the ability to articulate and document processes and results clearly.


Principle Responsibilities:

  • Analyze and assess current processes and define/document improvements needed (current state/future state/ideal state).
  • Develop process flows in the form of swim lane diagrams or equivalent workflow mapping techniques.
  • Develop KPIs, define methods for measuring the KPIs, and lead the before and after measurements of the KPIs to measure improvement.
  • Implement low-code or no-code solutions using business process management (BPM) tools.
  • Proactively communicate with all stakeholders to analyze information needs and functional requirements.
  • Recommend or propose method and procedural changes to systems and processes to effect improvements of efficiency, effectiveness and/or cost.  Offer best-practice suggestions based on experience, system capabilities and research.
  • Use continuous quality improvement/Lean strategies.
  • Develop data models that support the needs of the business, including the definition of the system of record for each piece of data and data flows between systems to ensure data integrity.
  • Ensure data integrity and quality.
  • Create documentation and provide training to business users.
  • Analyze data and identify trends and insights.


You should have:

  • BS in business, business systems, MIS or equivalent experience.
  • 5 years business analyst or equivalent position.
  • Ability to document business processes.
  • Ability to analyze data and create data models based on business needs.
  • Ability to elicit and analyze reporting requirements.
  • Strong attention to detail and accuracy.
  • Demonstrated ability to meet deadlines.
  • Ability to communicate effectively with diverse stakeholders.
  • Experience working with government contracts and private foundations preferred.
  • Excellent computer skills, including word processing, database, spreadsheet software and web-based applications.
  • Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.


Preferred Experience:

  • Lean/Six Sigma, BPM, or BA certifications
  • Experience working with BPM tools preferred.


The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace.


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