YMCA of Greater Seattle

Resource Specialist II (Education Employment Technology Case Manager)

4 weeks ago
Regular Full-Time
# of Openings
Accelerator YMCA - 2100 Building
Teen Programs
2100 24th Ave S
USD $15.37/Hr.
USD $19.21/Hr.


This vacancy is a great opportunity to be a part of a team involved in providing inclusive, safe and caring environments, positive role models, creative activities and opportunities to serve the needs of others - all which are the essential building blocks for strong kids, strong families, and strong communities.



This position will work with a team to recruit, assess, provide counseling, support services and deliver education and employment services to youth who are out of school. The position will support youth to return to secondary school, complete their High School Diploma or GED, and move on to post-secondary education/advanced training or enter the workforce.  Youth will have various barriers to success including low-income, homelessness/unstable housing, lack of work experience, low-basic skills, etc.  Youth will be enrolled into a comprehensive education and employment program offered through Young Adult Services and provided with services that lead to success at school and work.



  • Work as a team with other Accelerator staff and partners to develop integrated services to ensure that youth (ages 14-25 years) attain educational goals at secondary and post-secondary level as well as unsubsidized employment goals.
  • Recruit, assess youth to determine eligibility into various programs, manage and maintain a caseload of new youth as well as carryover.
  • Complete required paperwork for the program that may be related to client eligibility, activities, demographics, and outcome attainment. This includes monthly case summaries, enter related data into database, track youth progress and maintain case files.
  • Develop individual service plan with short-term and long term goals and monitor plan with the youth.
  • Develop and maintain effective relationship with youth to assist youth in identifying and addressing barriers to employment and refer to services within Accelerator Y as appropriate or to community resources as necessary.
  • Meet performance based outcomes per the specific program/grant related to activity completion, competency attainment, GED attainment, job readiness training completion, internship placements and completions, enter post-secondary and unsubsidized employment.
  • Provide job search and job retention training, job development and job search assistance services as well as coordinate and monitor work internship training sites,
  • Develop and maintain strong relationships employers, WorkSource partners, organized labor, community and technical colleges, community-based organizations such as Seattle Education Access, state agencies such as DSHS and ESD, and become familiar with services and referral procedures of these providers.
  • Other duties as assigned.



  1. Bachelor's degree in psychology, social work or related field or equivalent experience, Masters preferred.
  2. Minimum two years of experience working with teens or young adults in employment, foster care, group care, housing, education, juvenile justice, anti-poverty, vocational support, mental health, chemical dependency and/or homelessness fields.
  3. Ability to teach effective independence skills for a variety of learning styles and to plan supportive activities.
  4. Strong youth engagement and relationship-building skills.
  5. Strong verbal and written communication skills.
  6. Basic computer skills and working knowledge of Microsoft Office.
  7. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at community locations; proof of adequate vehicle insurance coverage is required, or ability to travel to areas without public transportation.
  8. Current state approved First Aid and CPR certification.*
  9. Current approved HIV blood borne pathogens training.*
  10. Prefer knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

*       Within 30 days of employment or first available training.


Competencies for success at the Y:

  • Values - Strengthens the Y's culture by demonstrating the values of the Y - honesty, caring, respect, and responsibility - in every aspect of work.
  • Inclusion - Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions.
  • Develop Self and Others - Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development.
  • Quality Results - Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism.
  • Change Capacity - Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y's mission.
  • Inspire Others - Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. Competitive pay range and excellent benefit package includes YMCA membership, health, dental, life and disability insurance; tuition assistance; 12% retirement contribution, as eligible.


The YMCA of Greater Seattle is an equal opportunity employer committed to diversity, inclusion, and equity. We are a drug & alcohol-free workplace.


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