YMCA of Greater Seattle

Chief Human Resources Officer

2 months ago
Regular Full-Time
# of Openings
Association Office
909 4th Avenue


Organizational Overview

The YMCA of Greater Seattle (The Y) is the Northwest's leading nonprofit organization in strengthening communities through youth development, healthy living and social responsibility. Since 1876, the Y has been nurturing the development of children and teens, equipping and encouraging people to improve their health and well-being, and mobilizing volunteers and community partners to address critical social needs. In 2016, The Y reached more than 250,000 individuals with over 35 percent receiving financial assistance or scholarships to ensure income is never a barrier to feel welcome at the Y.


Through 13 branches, two overnight camps and more than 200 program sites throughout King and south Snohomish counties, the Y nurtures more than 142,000 kids and teens to develop their gifts and give back to our community and engages 23,000 volunteers who contribute more than 370,000 hours of service each year. A brand new facility in Sammamish and the recent expansion and renovation of the West Seattle Y helped them to greatly expand their reach in 2016, both locations look forward to serving community for generations to come. With 3,500 employees and an annual operating budget of $85 million, The Y is continuing to grow in support of their 2020 Vision to better serve 300,000 people and one in four youth in our region.




Posting Pic 1


Position Overview


The CHRO serves as a key member of the President/CEO’s senior leadership team staff and participates in general management and decision-making. In support of the YMCA’s mission, goals and objectives the position is responsible for developing and implementing the Seattle YMCA’s human resources strategy for driving organizational and cultural change and for managing the delivery of HR services to all employees. Collaborates with operations in evaluating and assisting with their organizational/staff plans and workforce planning. As a member of the senior team the position works collaboratively with the other team members regarding strategic and operational mandates and initiatives.


Principal Activities

  • Assesses, develops and implements comprehensive human resources strategies, systems, practices, plans and programs, including recruitment and retention, diversity and inclusion, organizational planning, workforce planning and analysis, succession planning, staff learning and development, total rewards and recognition, employee relations and legal compliance, which result in the achievement of organizational goals.
  • Ensures the Human Resources strategic and tactical initiatives are aligned with the Y’s mission, vision and goals. Collaborates with and provides counsel to the President/CEO and senior leadership regarding strategic people initiatives, program development and operational issues impacting the employees of the YMCA.
  • Serves on the President/CEO’s senior leadership team. Works and collaborates with the CEO and other Association senior team members to accomplish the Association mission and goals under a sustainable business model. Contributes to the evaluation of and adjustments to the sustainable business model from a financial development perspective.
  • Serves as primary staff liaison to the Human Resource Committee and other assigned committees of the Board of Directors.
  • Assess the organization’s culture and leadership. Recommends and implements changes to enhance the Y’s diverse workforce and achievement of the Y’s mission and values. Provides leadership and models partnership with others to instill the culture with the understanding that diversity and inclusion are integral to the Y’s aspirations for excellence.
  • Provides overall leadership and management of the Human Resources function team. Hires, develops and directly manages the Human Resources department staff employees.
  • Develops, implements and ensures achievement of the Human Resources department goals, outcomes, budget and operations. Drives measurement, outcome evaluation and continuous quality improvement of all Human Resources projects, activities and services.
  • Models for the organization highly refined skills in critical thinking, analysis, problem solving, risk assessment and prevention, collaboration, diversity and inclusion, integration, stewardship, team building and development of leadership at all levels.
  • Represents the YMCA locally, regionally and nationally, inside and outside the organization. Actively engages in advocacy and fundraising for the Y in support of development and goals.

Posting Pic 2

Immediate Priorities

  • Develop and actively maintain a strong connection to and trusted relationship with, all key stakeholders including the President/CEO, peers on the Senior Leadership Team, Board of Directors, branch executives and staff.
  • Conduct a comprehensive review of current human resources policies and procedures.
  • Perform a departmental assessment to ensure operational efficiency is maximized.
  • Facilitate the ongoing social responsibility, diversity, inclusion and social justice work the Y is doing within the communities it serves.
  • Drive talent management throughout the employee-life-cycle including performance management/organizational feedback, learning and development, culture building initiatives, employee recruitment/retention, succession and diversity programs.
  • Review current employee onboarding/employee integration process with an eye towards improved quality and consistency.
  • Evaluate current Total Rewards system and make recommendations to increase employee engagement and alignment with the Y mission.
  • Facilitate organization-wide efforts, in close collaboration with other senior leaders, to increase employee engagement and affinity for the Y’s mission.
  • Examine current learning and development system throughout the organization. Enhance opportunities for further professional and leadership development.
  • Explore workforce planning and modeling for the organization as a whole, including a potential staffing model in which HR team members are geographically dispersed in the field.

Core Competencies


Models cultural competence and supports diversity, effectively working with people of different backgrounds, abilities, opinions, and perceptions.

Develop Self and Others

Demonstrates teamwork and personal accountability, seeking and providing feedback, coaching, and resources for development.

Quality Results

Takes the initiative and holds self and others accountable to meet or exceed quantitative and qualitative goals relating to people (employees and members), philanthropy, finance and volunteerism.

Change Capacity

Facilitates change, seeks opportunities in the change process, models adaptability, and leads transition in support of the Y’s mission.

Inspire Others

Promotes creativity, generates excitement, and rewards risk taking, while consistently demonstrating a high level of emotional maturity, maintaining a positive attitude and building strong relationships.


Critical Leadership Capabilities

  • Collaborating and Influencing
    • Invites and uses the opinions and perspectives of others, engaging people in a dialogue to gain commitment and reach consensus, linking their perspective to the intent.
    • Adapts own approach to the audience, anticipating impact of words and actions, preparing for possible resistance and responding in an appropriate style.
    • Resolves conflicts by discussing individual issues with each person.
    • Checks with both sides of a discussion to ensure a common understanding.
  • Building People Capability
    • Spends time and probes to develop a clear perception of employees’ behaviors and how these impact performance.
    • Gives critical feedback in behavioral terms and discusses suggestions for improvement.
    • Uses existing institutional programs to support employees’ career growth in individual ways.

Preferred Candidate Profile

The preferred candidate will be a passionate motivator, team leader, and communicator dedicated to the mission and values of the Y. He/She must be authentic, and have unimpeachable personal integrity and professionalism. This individual will possess a high “EQ”, instill confidence and have excellent presentation and communication skills with an outgoing, personable and inclusive management style. The ability to communicate with clarity and be perceived as a true listener is a critical requirement. The capacity to connect with people at all levels and the self-awareness and humility to laugh at oneself, along with an appropriate sense of humor is also desirable.


  • A Bachelor’s Degree in Human Resources, or related field (Advanced degree is desirable).
  • Minimum 10 years of progressive human resources management experience.
  • Demonstrated competence in building and leading an effective and cohesive HR team.
  • Experience leading within an environment undergoing transformational change.
  • Possess excellent communication skills (verbal and written).
  • Must possess an appropriate balance between the strategic and tactical aspects of HR and have the vision for where the organization is going and how to get there.
  • Demonstrated strong interpersonal, organizational and leadership skills with an ability to balance assertiveness with diplomacy.
  • Specific depth in organizational development, leadership, diversity & inclusion, change management, coaching, compensation & benefits strategy, talent management, succession planning, learning and organizational effectiveness.
  • A highly refined sense of cultural competence and awareness, as well as a proven effectiveness and ease in communicating within a multicultural environment. An understanding of the importance and value of diversity that recognizes and embraces the differences that arise from varying backgrounds, life experiences, beliefs, and perspectives.
  • A passion for our mission supporting youth development, healthy living and social responsibility and possesses the ability to impel others to share in our commitment.
  • Preferred experience and skills: Bi-lingual with demonstrated experience working with diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
  • Skilled in Outlook, Word, Excel, PowerPoint and other current software programs.

Posting Pic 3



Downtown Seattle (relocation assistance available)


The Seattle Y is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other characteristic protected by law.



For more details, and confidential inquires please contact:


Ryan Biancofiori, Managing Director

(206) 299-2137 |     ryan@herdfreedhartz.com


Fred Pabst, Partner

(206) 299-2140 |     fred@herdfreedhartz.com


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.