YMCA of Greater Seattle

Case Manager I, CCORS Family Advocate

Job Locations US-WA-Seattle
Posted Date 3 months ago(9/8/2023 11:43 AM)
Regular Full-Time
# of Openings
Social Impact Center YMCA - 2100 Building
Social Impact Center
2100 24th Ave S
Minimum compensation
USD $22.00/Hr.


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Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.


Job Summary

Provides culturally competent, family focused, evidence and strength-based advocacy and coaching to decrease crisis and increase in-home stabilization for children, youth and their families in the YMCA Family Services and Mental Health Program. Identifies resources and assists families in learning the skills to effectively advocate for themselves in order to meet priority needs. Collaborates effectively with co-workers, supervisors and outside professionals to meet the action plan goals to that address the family's priority needs. The Family Advocate may facilitate informal wrap around meetings or participate in formal wrap around meetings with the family, other professionals and natural supports. The Family Advocate provides immediate and scheduled crisis outreach services to families in King County including 24/7 on-call shifts.


This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.


What you'll get from working at The Y

  • Membership to the YMCA of Greater Seattle for you and your household
  • Medical, Dental, Vision, and Life insurance
  • Retirement with generous employer contributions
  • Free access to mental health resources
  • Rapidly-accruing paid time off (PTO) available immediately upon hire
  • Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs


Hiring Range: $22.00 – 24.20/hr


  1. Provides culturally competent, evidence and strength-based advocacy, coaching and connection to resources to decrease crisis and increase in-home stabilization.
  2. Identifies resources and assists families in learning the skills to effectively advocate for themselves in order to meet their priority needs.
  3. Collaborates effectively with co-workers, supervisors and outside professionals to meet action plan goals.
  4. Uses triage, supervision and case consultation effectively to ensure best services for children and families.
  5. Provides immediate and scheduled crisis outreach services to families in King County.
  6. On-call shifts once per week of 6 hours in duration, and additional weekend on-call shifts every seven weeks with additional coverage as needed.
  7. Flexes schedule to include evenings and weekends to meet the needs of families.
  8. Transports clients to appointments, meetings, school or other locations as needed.
  9. Assists the family in building their own Child and Family Team. Attends wrap around and other team meetings to help advocate for the families' needs.
  10. Maintains working knowledge of current trends and developments in the mental health field by reading books, journals and other relevant materials.


  1. BA degree in psychology, social services or related field preferred (some contracts require BA or higher degree). Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.
  2. 0-2 years of professional or volunteer experience working with high risk, system involved (homeless, justice, behavioral health, foster care) youth and/or young adults or equivalent community-based or informal service to this youth/young adult population.
  3. Washington State Agency Affiliated Counselor Certification or other WA state counselor certification or licensure.***
  4. Ability to transport self and client(s) in a safe and effective manner, and to meet clients at their home or school; proof of adequate vehicle insurance coverage is required.
  5. Knowledge of and previous experience with, diverse populations and ability to speak another language in addition to English strongly preferred.
  6. Ability to work some evenings and weekends on an on-call rotation to respond to crisis.
  7. Current state approved first aid, CPR, HIV/AIDS training certification.*
  8. TB test by the Mantoux method.**
  9. Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical activity, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful.

*       Within 30 days of employment or first available training.

**     Within 30 days of employment.

***   Within 120 days of employment.


You'll be a great fit for the Seattle Y if you:

  • Thrive on working in a collaborative environment
  • Are very adaptable
  • Have high ownership and strong work ethic
  • Are a great problem solver who can think on your feet
  • Truly enjoy being of service to people
  • Like being part of a team that cares about one another as people and enjoy working together
  • Want to know that the work you do contributes to building a better, stronger community for all

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment. 

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. 


“YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment.  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.


We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana.  We participate in the Federal E-Verify system.


If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082.”

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Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.



  • Respect
  • Responsibility
  • Honesty
  • Caring
  • Passion for Excellence


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