YMCA of Greater Seattle

Admin III – Records/Billing Specialist

Job Locations US-WA-Auburn
Posted Date 3 months ago(10/25/2021 2:56 PM)
Regular Full-Time
# of Openings
Social Impact Center YMCA - 1000 Auburn Way S
Social Impact Center
1000 Auburn Way S
Minimum compensation
USD $20.00/Hr.


Our Commitment to Equity
The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.


Job Summary

The Admin III Records/Billing Specialist provides overall coordination and support for behavioral health and substance use disorder programs while supporting the daily administrative functions for a YMCA branch site. This position works primarily out of our Auburn office and supports the daily operations of clinical staff throughout the Y’s 14 branches. The Admin III Records/Billing Specialist often serves as a first point of contact for anyone engaging with the behavioral health and chemical dependency programs. This position is responsible for the maintenance, storage and processing of all medical records and EHR data. This involves performing a variety of clerical and technical duties associated with the management and oversight of a program's medical records including, but not limited to: assembling, analysis, release of information, data processing, collection, reconciliation and preparation of reports in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of a mental health care system. The Admin III Records/Billing Specialist must be highly skilled at multi-tasking, prioritizing, and organizing, while being excited to interact with clients, staff and visitors.


This position is at the Social Impact Center Y, the social services branch of YMCA of Greater Seattle (YGS). The mission of the Social Impact Center Y is to accelerate young people’s ability to build safe, successful, and happy lives. Every year, we serve 5,000 children, youth, young adults, and families across King County with programs that aim to strengthen young people’s ability to develop to their fullest potential through four strategies: reducing risk factors; navigating systems towards successful life transition; ensuring stability, safety and wellness in times of crisis; and building competencies and social capital. The Social Impact Center Y’s programs include housing, behavioral health, foster care licensing, violence prevention, education, and employment. Many of the young people we serve have had involvement in the foster care, criminal justice system, and/or homelessness systems.


This is a full-time position, and hours of work and days are Monday through Friday, day-shift. The position requires in person office flexibility within a hybrid work model. Generally the position requires you to be in the office 3 days a week.


The YMCA of Greater Seattle is committed to providing a positive atmosphere that prioritizes safety and inclusivity for all employees. The YMCA of Greater Seattle has implemented safety standards and protocols related to preventative health measures based on CDC and local health department guidelines.


YGS will comply with all WA State mandates regarding COVID vaccinations.
All YGS staff in Child Care roles will be required to be fully vaccinated for COVID by October 18, 2021. All YGS staff will be required to be fully vaccinated for COVID by November 1, 2021 regardless of work location. Religious and Medical Exemptions will be considered at time of hire.


1. Demonstrates flexibility and accessibility within a hybrid work model and communicates effectively and timely with a team that works remotely and supports programs and participants throughout King County.

2. Responsible for overall administrative and client support for behavioral health and chemical dependency teams, including greeting and scheduling clients, handling incoming phone calls, records requests, referrals, and paperwork.
3. Verify insurance eligibility, medicaid processes, facilitates billing, and communicates benefit information to clients.
4. Collecting service fees, track payments, and monitor accounts for delinquent charges.
5. Track and manage provider NPI numbers and credentialing.
6. Maintains client and personnel records in accordance with regulatory and contract requirements. Updates and generates reports to notify clinical staff when reviews and renewals are due. Responds to requests for information from clinical staff, government offices, and others.
7. Develops and maintains effective, professional relationships with all clients, families, and staff.
8. Provide overall administrative support to programs and department staff and stay current with program changes.
9. Compiles and prepares data/reports on a daily, monthly, quarterly and yearly basis. Identifies and documents trends to bring forward to leadership.
10. Assists with audit preparation.
11. Maintain relational databases, process paperwork, and maintain related directories and files.
12. May train, coordinate, and/or schedule staff and/or volunteers.
13. Other duties as assigned



  1. Two or more years’ experience or training in a medical or behavioral health office.
  2. Knowledge of Commercial, Medicare/Medicaid and Medicare/Medicaid HMO's
  3. Ability to work independently and within a team approach.
  4. Demonstrated experience working with complex data and maintaining database.
  5. A strong working knowledge of CPT, ICD-9, ICD-10, HCPCS, modifiers, coding and documentation guidelines.
  6. Knowledge of HIPAA privacy guidelines as well as maintaining and protecting all confidential information

  7. Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered.

  8. Strong professional and organizational skills with attention to details, timeliness and follow-through.
  9. Direct experience and proficiency with Microsoft Office Suite and web-based electronic records.
  10. The ability to work well within a fast-paced, constantly changing environment. Responsive to quick turnaround times and able to manage multiple deadlines.
  11. Knowledge of and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.).
  12. Personal, professional, educational, volunteer, and non-traditional experiences are all relevant. We intend to evaluate each candidate’s transferrable skills to determine if a candidate is qualified for a position.


  • Completion of an approved Health Information/Medical Record Certificate Program

  • Three years or more of client record management or related experience.
  • Prefer experience working with government grants and/or medical records.
  • Knowledge of mental health regulations preferred.
  • Life experience with poverty, child welfare, homelessness, behavioral health, or youth violence and a desire to use that experience to improve the lives of others.
  • Prefer knowledge of, and previous experience with, diverse populations (language, culture, race, physical ability, sexual orientation, etc.). Ability to speak any language in addition to English may be helpful. 

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment. 

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities. 


“YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment.  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.


We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana.  We participate in the Federal E-Verify system.

record-keeping, accounting/bookkeeping, cash reports,


Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.



  • Respect
  • Responsibility
  • Honesty
  • Caring
  • Passion for Excellence


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